Running Hare Garden Design is a garden design agency. We are responsible for delivering garden design services to our clients across the South East of England.

The following explains how we use information about you and how we protect your privacy.

Your privacy and the protection of your personal information is very important to us. We are committed to following the data protection legislation which includes the:

These require us to tell people how their personal information is used.

What personal data means

Personal data means any information relating to an identified or identifiable natural person. This person is called the data subject. An identifiable natural person is one who can be identified, directly or indirectly.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you when you contact us for information about our services.

Why we need your personal information

When you contact us, apply for a service or interact with us in any way, we will collect the following types of information depending on the service that you want to access:

  • information about you, this could include your name, address, email address, telephone number
  • We only collect and use personal information if we need it to deliver a service or meet a requirement in order to:

  • deliver services and support to you
  • If we don’t need to keep your personal information we will either keep the information anonymous if we already have it for something else or we won’t ask you for it.

    How the law allows us to use your personal information

    There are a number of legal reasons why we are allowed to collect and use your personal information. The reason why we are allowed to use the information is different for different service you access or interact with.

    Your data protection rights

    Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

    Your right of access

    You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.

    Find out more about your right of access from the ICO.

    Your right to get your data corrected

    You have the right to ask us to correct information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

    Find out more about your right to get your data corrected from the ICO.

    Your right to get your data deleted

    You have the right to ask us to delete your personal information in certain circumstances.

    Find out more about your right to get your data deleted from the ICO.

    Your right to limit how organisations use your data

    You have the right to ask us to limit the processing of your information in certain circumstances.

    Find out more about your right to limit how organisations use your data from the ICO.

    Your right to object to the use of your data

    You have the right to object to processing if we are able to process your information because the process forms part of our public tasks.

    Find out more about your right to object to the use of your data from the ICO.

    Your right to data portability

    This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you.

    The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

    Find out more about your right to data portability from the ICO.

    How we protect your information

    We strive to make sure that the records we hold about you (on paper and electronically) are held in a secure way, and we will only make them available to those who have a right to see them.

    We only keep your personal information for as long as we need it. We will then dispose your information by safe means.

    Personal information sent or stored other countries

    No personal public data is stored outside the UK.

    Our website

    Our website contains links to other websites. This privacy notice applies to this website only. When you link to other websites you should read their own privacy notices.

    We are not responsible for the contents or reliability of the linked websites and we do not endorse the views expressed in them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over the availability of the linked pages.

    How to complain

    If you have any concerns about our use of your personal information, you can make a complaint to us at janette@runninghare.com

    You can also complain to the ICO if you are unhappy with how we have used your data by:
    • visiting the ICO website
    • phoning the ICO helpline on 0303 123 1113
    • writing to:

      Information Commissioner’s Office
      Wycliffe House
      Water Lane
      Wilmslow
      Cheshire
      SK9 5AF